E/M Coding Alert - 2010 Issue 36
Reader Questions: The Hard Truth about Phone Call Pay
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Article Overview
This reader question and answer discusses whether Medicare pays for telephone call services and why payment may differ across payers. It is aimed at physicians, coders, and billing staff who need to understand broad fee schedule status, coverage considerations, and where to look for official payment information. The article also references Medicare policy materials and a fee schedule resource used to check code status.
Why This Topic Matters
Understanding how telephone-related services are treated by Medicare and other payers helps billing teams avoid incorrect assumptions about reimbursement and locate the right official sources for coverage status.
What You Will Learn
- How Medicare generally treats telephone call billing services
- Where to find fee schedule status information
- How physician work may be reflected in broader service payment
- Why payment can vary among payers
Who Should Read This
- Physicians
- Medical coders
- Billing staff
- Practice managers
Codes Discussed
Code Ranges Discussed
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