RECRUITMENT AND RETENTION: Give Good Employees A Shot At Becoming Coders

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Note:  The following article synopsis was NOT provided by AAPC. It was created by Find-A-Code/innoviHealth.

Article Overview

This article discusses a medical practice staffing decision: whether to hire coding staff from outside or develop existing employees into coders. It is aimed at practice managers, office managers, and administrators who handle recruitment, retention, and training. The piece covers general factors such as employee reliability, office familiarity, cross-training, coding education, certification preparation, and the practical demands of billing and coding work.

Why This Topic Matters

Hiring and training decisions affect coding accuracy, workload, and claim denials. The article helps readers evaluate internal candidates for coding-related roles and understand the broader staffing considerations involved in building a dependable revenue-cycle team.

What You Will Learn

  • How medical practices can think about promoting employees into coding roles
  • Why office familiarity can affect coding training
  • What general traits make an employee a stronger candidate for coder training
  • How cross-training and ongoing education support coding staff
  • What kinds of office experience may help someone learn coding more quickly

Who Should Read This

  • Practice managers
  • Office managers
  • Physician administrators
  • Revenue cycle staff
  • Coding supervisors

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