Telehealth 2024: Maximize Your Surgeons’ E/M Options Next Year

Why This Topic Matters

Telehealth remains an important care-delivery option as post-PHE rules continue to evolve. For surgical practices, understanding the operational, compliance, and workflow considerations can help support appropriate service delivery and internal preparedness.

Article Sections

1. Background and 2024 telehealth context

   Introduces the post-PHE telehealth environment and summarizes the general Medicare policy context for 2024. It frames why practices are reassessing telehealth options for the coming year.

2. Code telehealth with confidence

   Discusses broad compliance and coding considerations for telehealth services, including time, guidance changes, physician involvement, and relationships to other evaluation and management services. It also references a chart intended to help organize telehealth code options.

3. Look for a good vendor

   Covers general considerations for selecting a telemedicine platform vendor. Topics include usability, compliance, compatibility, support, and technology access issues.

4. Establish a solid training program

   Outlines staff training needs for telehealth implementation. The section addresses clinical workflow, communication, legal and regulatory awareness, emergency procedures, and patient education.