BENCHMARKS: Use Visit Benchmarking To Boost Financials, Outcomes

Why This Topic Matters

Benchmarking can help home health agencies identify unusual utilization patterns, strengthen internal review processes, and support better planning for staffing, training, and patient care management.

Article Sections

1. Benchmarking overview and why it matters

   Introduces the role of visit benchmarking in home health agency performance review. It explains why agencies compare their results with peers and prior periods.

2. How to compare benchmark data

   Describes the importance of comparing like data sources and understanding differences among benchmark reports. It also references examples of benchmark reporting sources and time periods.

3. Investigating outliers and drilling down by discipline

   Covers how agencies can review utilization patterns when results differ from benchmarks. It discusses looking at trends by discipline and by individual clinician for operational review.

4. Training staff and reviewing productivity

   Explains how benchmark results can inform staff education and workflow review. It also addresses using utilization patterns to assess staffing needs and productivity.