tci Medicare Compliance & Reimbursement - 2024 Issue Q3

Best Practices: Dissect Your Workflow to Streamline Operations

Hint: Patient satisfaction is all about setting expectations. In a medical practice, order of operations is everything, said Sarah Bowen-Johnson, CPC, CPMA, CPB, in her presentation “The Art of Operations” at AAPC’s 2024 HEALTHCON. “It is everything to make an office function and to function successfully from A to Z. It’s never the same on a daily basis.” Here are some of the steps Bowen-Johnson suggested you can take to make sure your practice and staff are in top form. Understand the Relevance Operations run the gamut of situations in a medical practice, Bowen-Johnson...

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