Medicare Compliance & Reimbursement - 2003 Issue 5
FRAUD AND ABUSE: Wake-Up Call for Telemarketing Suppliers
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Article Overview
This article covers a Special Fraud Alert from the HHS Office of Inspector General directed at home medical equipment suppliers and their telemarketing practices. It explains why the issue matters, the compliance and False Claims Act risk involved, and the narrow categories of telephone contact that the article says are permitted. The piece is relevant to suppliers, compliance staff, and healthcare attorneys monitoring fraud-and-abuse guidance affecting beneficiary outreach.
Why This Topic Matters
Home medical equipment suppliers can face significant fraud-and-abuse exposure if marketing calls to beneficiaries fall outside the limited circumstances described in the federal warning. The article helps readers recognize the compliance context and the seriousness of improper direct or indirect telemarketing activity.
What You Will Learn
- The compliance context behind federal scrutiny of beneficiary telemarketing by home medical equipment suppliers.
- Why third-party contractors do not eliminate fraud-and-abuse risk in telephone outreach.
- What general categories of telephone contact are addressed in the article's discussion of allowed circumstances.
- How the article frames the role of the HHS Office of Inspector General in warning suppliers.
Who Should Read This
- Home medical equipment suppliers
- Durable medical equipment providers
- Healthcare compliance professionals
- Fraud and abuse attorneys
- Medical billing and coding staff involved in supplier compliance
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