Industry Notes: AMA Report Card Ranks Payers, Finds 19.3 Percent Claims- Processing Error Rate

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Note:  The following article synopsis was NOT provided by AAPC. It was created by Find-A-Code/innoviHealth.

Article Overview

This industry note covers three unrelated but timely health policy and reimbursement topics: AMA findings on commercial payer claims-processing performance, a CMS national coverage decision for a cancer therapy, and new CMS educational materials for the Physician Quality Reporting System (PQRS). It is aimed at physicians, practice managers, billers, coders, and reimbursement professionals who track payer behavior, Medicare coverage updates, and quality-reporting guidance.

Why This Topic Matters

The article highlights payer claim-processing variability, a national coverage policy update that affects treatment access, and new CMS resources that may help practices understand and participate in PQRS. These developments can affect reimbursement workflow, coverage awareness, and quality-reporting readiness.

Article Sections

  1. AMA National Health Insurer Report Card findings

    Summarizes the AMA’s annual report card on commercial payer claims-processing performance. It discusses broad trends in accuracy, denials, unpaid claims, and response time among major insurers.

  2. CMS coverage decision for cellular immunotherapy

    Describes a CMS national coverage update for a prostate cancer therapy and notes the change from local contractor review to broader coverage. The section focuses on the coverage policy context and the affected clinical area.

  3. CMS educational resources for PQRS

    Introduces new CMS materials intended to help practices better understand PQRS reporting. It outlines the general types of educational documents and where they can be found.

What You Will Learn

  • How the article frames commercial payer claims-processing performance and denial trends
  • What CMS coverage update is discussed for a prostate cancer therapy
  • What types of PQRS educational resources CMS released
  • Which organizations are involved in the reimbursement and reporting topics covered

Who Should Read This

  • Physicians
  • Medical billers
  • Medical coders
  • Practice managers
  • Revenue cycle staff
  • Reimbursement and compliance professionals

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