Medicare Telehealth Policy: Know These COVID-Specific Telehealth Service Basics

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Note:  The following article synopsis was NOT provided by AAPC. It was created by Find-A-Code/innoviHealth.

Article Overview

This article explains the Medicare Part B telehealth changes associated with the COVID-19 public health response. It is aimed at coding, billing, and compliance professionals who need a high-level understanding of CMS telehealth categories, who may furnish these services, and how the covered-service universe expanded during the emergency period. The discussion also points readers to CMS source materials and updated federal guidance for further review.

Why This Topic Matters

Telehealth policy changed quickly during the COVID-19 response, affecting what Medicare Part B beneficiaries could receive and how providers could report those services. Understanding the scope of CMS guidance helps billing and compliance teams stay aligned with current telehealth coverage and documentation expectations.

Article Sections

  1. See What CMS Considers ‘Virtual Care’ Under COVID-19

    Introduces CMS’s broad virtual communication categories and the need to distinguish among them for Medicare Part B purposes. Provides context for the telehealth expansion during the public health emergency.

  2. Who Is Eligible Under the New Guidelines?

    Summarizes the practitioner types and supervision context addressed by CMS guidance. Also notes the shift in patient eligibility discussed in the source material.

  3. Be Aware of These Important Telehealth Billing Updates

    Covers the general billing update discussed in the article, including the expanded set of services associated with Medicare telehealth reporting. Points readers to CMS references for the broader covered-service list.

What You Will Learn

  • How Medicare Part B framed virtual care during the COVID-19 emergency
  • Which broad categories of virtual communication CMS discussed
  • Which practitioner groups were addressed in the telehealth guidance
  • What kind of billing updates accompanied the telehealth expansion
  • Where CMS source materials for telehealth guidance can be found

Who Should Read This

  • Medical coders
  • Billing staff
  • Compliance professionals
  • Revenue cycle teams
  • Health care providers
  • Practice managers

Code Ranges Discussed

  • CPT: 99201-99215

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