tci Medicare Compliance & Reimbursement - 2013 Issue 3
Practice Management: Use These 8 Tactics to Add the Right Coder to Your Staff
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Article Overview
This practice management article is about how medical practices can evaluate and hire a coder who fits their specialty, workflow, and compliance needs. It discusses general staffing strategy, where to find candidates, how to assess experience and training, what to ask during interviews, how to use a skills test, how to verify credentials, and how to reduce hiring risk through screening steps. The guidance is aimed at practice managers, physicians, billing leaders, and anyone involved in hiring coding staff.
Why This Topic Matters
Choosing the right coder can affect claims accuracy, compliance awareness, denial management, and overall practice operations. The article is relevant for organizations that want to improve hiring decisions for coding roles without relying only on resumes or certifications.
Article Sections
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Why Hire a Coder at All?
Introduces the role of a coder in practice operations and explains the general value of dedicated coding support for claims processing and compliance.
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Determine What You Need
Covers how to define the position, identify the needed background, and consider specialty fit, payer knowledge, and practice-specific expectations.
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Look in the Best Places
Summarizes broad recruitment channels for finding coder candidates, including professional organizations, local networks, and existing staff.
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Don’t Be Afraid of New Coders
Discusses considerations when evaluating entry-level candidates, including education, transferable skills, and certification.
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Ask the Right Questions
Focuses on interview planning and the types of areas a practice may want to explore when assessing a coder candidate.
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Give a Test
Describes using a practical skills assessment to evaluate coding ability, terminology knowledge, and readiness for the practice’s case mix.
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Verify Credentials
Explains the importance of confirming that claimed certifications or memberships are current and valid through the issuing organization.
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Guard Against Risky Hires
Addresses background screening, reference checks, and other pre-employment safeguards relevant to healthcare hiring.
What You Will Learn
- How medical practices can structure a hiring process for a coder role
- What broad qualifications and background areas to consider when defining a coding position
- Which general recruitment sources may help identify coder candidates
- How practices may evaluate entry-level versus experienced candidates
- What types of interview topics and skills assessments can be used for coder hiring
- How to approach credential verification and pre-employment screening for coding staff
Who Should Read This
- Practice managers
- Physicians
- Billing and revenue cycle leaders
- Healthcare administrators
- Coding supervisors
- Human resources staff involved in healthcare hiring
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