Reader Question: Connect With MAC for Certain NCCI Quandaries
Question: Which agency is most appropriate to contact if I have questions about an appeal related to a National Correct Coding Initiative (NCCI) claim denial?
AAPC Forum Participant
Answer: It may seem confusing, but if you have a question about a specific claim, even if related to NCCI, you should direct it to your assigned Medicare Administrative Contractor (MAC), not an NCCI contractor.
“The NCCI Contractor is able to address general questions and concerns about the NCCI program and edits. Claim-specific inquiries must be directed to the MAC because NCCI edits are implemented by the MACs as part...
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