tci Medicare Compliance & Reimbursement - 2018 Issue 9

Reader Question: Documentation Trumps Time for E/M Claims

Question: We saw a patient who hadn't been to our practice for over a decade, and she was having multiple issues. We spent about 40 minutes talking to the patient and her daughter about how to treat her condition, and we reported 99204 for the visit. The insurer denied the claim because our documentation only supported 99203, but we have enough time spent to justify 99204. How do we prove this? Supercoder.com Subscriber Answer: Before using time as the controlling factor, check off the following requirements that must be documented: 1. The total time spent with the patient...

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