Medicare Compliance & Reimbursement - 2003 Issue 35
SCHEDULING: Adjust Your Capacity to Make Same-Day Scheduling Possible
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Article Overview
This article explains practice-management considerations for moving from a backlog-based appointment model to same-day scheduling, also known as open access. It is aimed at physicians, practice managers, and scheduling leaders who are evaluating workflow changes, capacity adjustments, and demand patterns. The discussion focuses on general scheduling strategy, staffing, and coordination issues rather than coding or billing guidance.
Why This Topic Matters
Scheduling design affects patient access, provider workload, and day-to-day practice efficiency. Understanding the broad operational issues can help practices assess whether same-day access is a fit and what planning challenges may arise during the transition.
What You Will Learn
- Why same-day scheduling is considered for practice access and efficiency
- Common operational challenges when transitioning from a backlog-based schedule
- General staffing and capacity planning considerations
- How scheduling demand patterns can influence open-slot planning
Who Should Read This
- Physicians
- Practice managers
- Clinic administrators
- Scheduling coordinators
- Medical group operations staff
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