Telehealth Updates: Keep Up With These Changes to Post-PHE Telehealth

Why This Topic Matters

Telehealth requirements have changed repeatedly since the PHE ended, and billing teams need to stay current to avoid claim errors and documentation gaps. Understanding the scope of covered service types, supervision flexibilities, and claim modifiers helps practices maintain access to care and support correct reporting.

Article Sections

1. Learn the Difference Between Telemedicine and Telehealth

   Introduces basic terminology used in remote care and distinguishes the broader service concepts discussed later in the article. It also touches on site-related terminology relevant to telehealth delivery.

2. See What Changed After PHE

   Summarizes Medicare-related changes that continued or expanded after the end of the public health emergency. The section also notes time-limited policies, provider eligibility, and considerations for documenting certain telehealth services.

3. Bill for Online Digital Visits

   Covers online digital E/M services for established patients and the documentation elements associated with those visits. It also addresses what happens when the service is followed by a related E/M encounter.

4. Understand Changes in Supervision Requirements

   Reviews temporary supervision flexibilities and related Medicare teaching-physician policy updates. The section focuses on how supervision expectations changed during the post-PHE period.

5. Use These Modifiers

   Lists telehealth-related claim modifiers discussed in the article and notes that some telehealth billing indicators changed after the PHE. It also highlights a modifier that is no longer valid for post-PHE claims.