Therapy: Follow 6 Steps To Survive The Return Of Therapy MMRs

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Note:  The following article synopsis was NOT provided by AAPC. It was created by Find-A-Code/innoviHealth.

Article Overview

This article covers the resumption of Medicare therapy Manual Medical Review activity and the resulting additional documentation requests affecting facility-based providers. It explains the general scope of the reviews, the types of claims and time periods involved at a high level, and practical preparation topics such as staffing, record gathering, documentation readiness, and response timing. The content is aimed at therapy, billing, compliance, and medical records teams working in Medicare-participating facilities.

Why This Topic Matters

Providers affected by Medicare therapy review activity need to know what operational areas may be impacted so they can organize records, assign responsibilities, and respond within required timeframes. The article is relevant to facilities that manage therapy claims and compliance workflows.

Article Sections

  1. Facilities: CMS is Picking on You

    Introduces the resumption of Medicare therapy review activity and identifies the provider settings and review types involved at a general level.

  2. 1. Keep an Eye Out for Mailings

    Covers internal communication awareness, routing of review notices, and who should be alerted when documentation requests arrive.

  3. 2. Designate the Responsible Parties

    Discusses assigning staff roles for review, record gathering, response preparation, submission, and follow-up tracking.

  4. 3. Identify the Therapy Claims

    Addresses the need to identify potentially affected therapy claims and understand the general review order used by contractors.

  5. 4. Don’t Overlook Older Claims

    Notes that review requests may involve claims outside the most obvious date window and emphasizes checking payment timing and claim inclusion.

  6. 5. Review the Documentation List

    Summarizes the categories of records and supporting materials that should be assembled for review response.

  7. 6. Meet the Deadline — Or Pay the Price

    Explains the importance of timely submission and the consequences of missing the response deadline.

What You Will Learn

  • How the Medicare therapy review resumption affects facility-based providers
  • Which internal staff roles should be organized for review response
  • What broad categories of documentation should be collected
  • Why timing and claim payment dates matter in the review process
  • How to prepare operationally for additional documentation requests

Who Should Read This

  • Therapy departments
  • Skilled nursing facilities
  • Medical records staff
  • Compliance staff
  • Billing and reimbursement teams
  • Facility administrators

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