Outpatient Facility Coding Alert - 2018 Issue 7
Compliance: Halt Fraud Accusations With 4 Teflon Tips
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Article Overview
This article explains general compliance practices relevant to surgical and physician billing, with emphasis on documentation quality, medical necessity, patient deductible and copayment handling, oversight of billing vendors and EHR systems, and what to do when a billing issue is identified. It is aimed at coding, billing, compliance, and practice management professionals who want a broad understanding of fraud-avoidance and audit-risk reduction topics discussed by Medicare-related sources.
Why This Topic Matters
The article helps readers understand common compliance risks that can lead to audits, recoupments, or fraud allegations, and it highlights operational safeguards that support accurate claims submission and recordkeeping.
Article Sections
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Tip 1: Ensure Thorough Documentation
Discusses the importance of complete, legible, and timely clinical documentation for supporting billed services and demonstrating medical necessity. Also addresses the relationship between documentation quality and claim accuracy in a surgical practice context.
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Tip 2: Always Collect Deductibles and Copays
Covers patient cost-sharing collection practices, including routine waiver concerns and the need for good-faith collection efforts. References compliance risks associated with improper billing practices in a Medicare environment.
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Tip 3: Monitor EHR and Billing Service Performance
Focuses on oversight of external billing services and electronic health record systems, including administrative record accuracy and monitoring for coding or claim-entry changes. Emphasizes the need for human review of automated workflows.
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Tip 4: Act Quickly If You Did Something Wrong
Outlines general response steps when a practice identifies a billing or compliance problem, including obtaining counsel, stopping problematic activity, and considering disclosure or refund processes. References government reporting timelines and agency self-disclosure concepts.
What You Will Learn
- How documentation supports medical necessity and claim integrity
- Why patient deductibles and copays are a compliance concern
- What kinds of billing and EHR oversight practices help reduce errors
- How practices should respond when a billing issue is discovered
- Which agencies and compliance concepts are referenced in the article
Who Should Read This
- Physicians
- Surgeons
- Medical coders
- Billing staff
- Practice administrators
- Compliance officers
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