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Note:  The following article synopsis was NOT provided by AAPC. It was created by Find-A-Code/innoviHealth.

Article Overview

This short article alerts hospice billers and revenue cycle staff to a claims processing issue tied to physician services and a temporary workaround until a system update is implemented. It is relevant to organizations that submit hospice claims and want to understand the general nature of the error, the affected claim workflow, and the involvement of the regional intermediary.

Why This Topic Matters

It helps hospice providers and billing teams recognize a claims processing problem that can delay payment and understand that a system correction has been rescheduled earlier than expected. The article also points readers to interim handling of affected claims and the intermediary communicating the update.

What You Will Learn

  • The general nature of the hospice claims processing issue
  • Why certain hospice claims are being returned to provider
  • That a system fix was rescheduled earlier than originally planned
  • That an interim claims handling approach is described
  • Which intermediary is communicating the update

Who Should Read This

  • Hospice billing staff
  • Revenue cycle managers
  • Medical coders
  • Claims processing staff

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