Outpatient Facility Coding Alert - 2020 Issue 1
Reader Question: Factor Time Into Online E/M
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Article Overview
This reader question and answer addresses a 2020 CPT coding change for online digital evaluation and management services. It is aimed at coders and billing staff who need to understand the scope of the update, the shift from the deleted code to the new time-based structure, and the documentation emphasis tied to cumulative time. The article provides general guidance on how the change is framed and why documentation practices matter.
Why This Topic Matters
It helps coding professionals stay current with CPT changes that affect reporting of online patient communications and documentation workflows.
What You Will Learn
- What changed in CPT for online digital evaluation and management services in 2020
- How the article frames the move to time-based reporting
- Why documentation of cumulative time became more important
- Which types of patient communications are discussed at a high level
Who Should Read This
- Medical coders
- Billing staff
- Auditing professionals
- Practice managers
- Physician offices
Codes Discussed
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