Outpatient Facility Coding Alert - 2003 Issue 5
STUDIES & SURVEYS: It's Only Wise to Apologize
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Article Overview
This piece reviews survey findings published in JAMA about communication after harmful medical errors. It focuses on what patients want to hear, how physicians approach disclosure, and the broader emotional and legal concerns that shape post-error conversations. The article is relevant to clinicians, patient safety readers, medical ethicists, and anyone interested in disclosure practices after adverse events.
Why This Topic Matters
Understanding how patients and physicians view communication after medical errors can inform patient-safety discussions, professionalism training, and risk-aware clinical communication. The article highlights why disclosure and support after adverse events remain important topics in healthcare.
What You Will Learn
- How a JAMA study examined physician and patient views on communication after harmful medical errors.
- What patients said they wanted after an error occurred.
- How physicians described their approach to disclosing errors and their concerns about emotional support and liability.
- Why disclosure after medical errors remains a topic in ethics and patient safety.
Who Should Read This
- Physicians
- Patient safety professionals
- Medical ethicists
- Healthcare administrators
- Risk management professionals
- Medical coders and clinical documentation readers
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