Telehealth Coding: Answers to These 7 Telehealth FAQs Can Help You Collect Faster

Why This Topic Matters

Telehealth claims were changing rapidly during the public health emergency, and small reporting differences could affect reimbursement and compliance. The article helps readers understand the general areas of guidance being discussed so they can determine whether the full piece is relevant to their telehealth billing workflow.

Article Sections

1. Telehealth billing during the public health emergency

   Overview of the temporary telehealth environment discussed in the webinar, including documentation expectations and billing considerations under the public health emergency.

2. Can GE Modifier Allow Residents to Report Phone Codes?

   Discussion of questions involving resident participation, teaching physician context, and telephone-based reporting under the temporary telehealth environment.

3. Can You Differentiate 99441 Series From 98966 Range?

   Guidance addressed in the webinar on telephone-based services for different practitioner types and how the temporary rules affected reporting choices.

4. Will CMS Eventually Return to Pre-PHE Rules?

   General discussion of how telehealth rules were expected to change after the public health emergency ended and what that meant for future coverage structure.

5. Should You Resubmit Claims That Are Missing Modifier 95?

   A claim-correction question about telehealth reporting during the public health emergency and whether amended submissions were needed.

6. Can You Determine the POS for an ED Service?

   Coverage of place-of-service reporting considerations for emergency department services delivered via telehealth.

7. Can Clinicians Report Prolonged Service Codes for Phone Calls?

   A question-and-answer segment about time-based reporting concepts for telephone encounters and prolonged service billing in certain settings.

8. Are Asymptomatic Screenings Billable?

   Brief discussion of screening coverage questions for patients without symptoms in the context of COVID-19-related care.