tci Part B Insider - 2010 Issue 38

Billing: Use This Advice to Avoid Patient Run-Ins When Collecting Deductibles

Navigate your way when carriers give you conflicting advice about deductibles, but use business sense as well as compliance know-how.Collecting deductibles from patients has never been more difficult -- between determining whether the patient has secondary coverage and seeking answers on whether they've already met their deductible, you could lose an hour of your time. With 2011 right around the corner, patient deductibles will once again become a major issue at your practice. Payer confusion only adds more difficulty to the process. One subscriber wrote to the Insider and explained that her carrier told her it was illegal...

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