tci Part B Insider - 2012 Issue 22

Collections: Follow 3 Steps to Achieve Copay Waiver Compliance

Make sure you document financial hardship when applicable.Most practices have heard the mantra so often they know it by heart: Never waive a copay or deductible and don't offer discounts! In many cases, that mantra is correct. There are times, however, when you can offer patients with documented financial hardship a discount or waiver. Let our experts tell you the three steps to properly waiving patient fees based on financial hardship.1. Understand the Exception to the RuleRoutinely waiving deductibles and copayments can violate several federal laws and regulations, including the federal False Claims Act, anti-kickback statutes, and...

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