tci Part B Insider - 2009 Issue 35

COLLECTIONS: Step Up Your Collection Efforts With Credit Cards

But protect patients' credit information to comply with privacy, identity theft rules. With fewer patients coming through the door these days because of financial concerns, you need to focus on collecting from those patients your providers do see. Make your job easier and increase your collection rates by offering patients the ability to use their credit cards. Here's how. Examine the Benefits When a patient tells you that she doesn't have the cash or her checkbook to pay her copay at the time of service, you stand a better chance of collecting high-deductible payments or payments on high-cost self-pay...

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