tci Part B Insider - 2003 Issue 8

COMPLIANCE: Considering E-Mail Consultations? Read This First

The point-and-click era has patients clamoring for electronic access to their physicians, but before a doctor starts doling out her e-mail address, she should consider the compliance and reimbursement risks. A recent Harris poll analysis shows that more than 70 percent of patients want to be able to contact physicians via e-mail. But physicians have been reluctant to hop aboard the e-train - and with good reason. Physicians considering allowing their patients to be a click away should consider the time, compliance and reimbursement issues it could dredge up, cautions attorney Michael Roach with Michael Best & Friedrich in...

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