tci Part B Insider - 2006 Issue 10

EVALUATION & MANAGEMENT: Make Your Phone A 'Hot Line' For E/M Reimbursement

Carrier says physicians' phone time can bump up E/M levelsDoes your physician spend precious minutes on the phone with patients or caregivers, instead of seeing patients? That time can still increase your reimbursement, if it's documented properly.Good news: "A physician cannot bill for phone calls, but the services he provided could be incorporated into the level of complexity of the next E/M service," says Part B carrier Noridian Administrative Services in a recent "Frequently Asked Questions" file on its Web site. In other words, "if the physician has communicated medical decision making (MDM) information to the patient...

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