tci Part B Insider - 2009 Issue 25

PART B MYTHBUSTER: Take MACs' Refund Requests Seriously

Follow these steps to ensure you don't enter a cycle of unwanted recoupments. Myth: If you owe money to your MAC, it's easier to just let the payer withhold it from your reimbursement than to submit the payment. Reality: If you're going to ask the MAC to offset your reimbursement, you should make it official -- otherwise you'll just look like you're deliberately not paying. The scenario: AMAC requests a refund from a medical practice, so the practice submits a check. Several weeks later, the carrier states that it was so behind in posting the refund checks that the...

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