tci Part B Insider - 2014 Issue 42

Patient Access: Dispel 3 Common Myths to Properly Provide Interpreter Services

Passing the cost on to the patient is considered taboo. Your practice likely serves many types of patients, including those with limited abilities to communicate. If a patient requires interpretation services, it can sometimes throw your back office staff into a tizzy because of the complicated rules and confusion about those rules. Dispel three common interpreter services myths and read advice from experts to set your practice up for success when providing these important services.  Myth #1: You Don’t Have to Provide an Interpreter When a patient is unable to communicate with your providers because of a...

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