tci Part B Insider - 2016 Issue 9

What If the Patient Disagrees With the Information in Her Records?

It happens from time to time—you share a copy of the patient’s medical records with her, and she asks you to change things in the notes that she sees as a discrepancy. Although you might want to brush off the issue, the reality is that you must address it. In black and white: “If you think the information in your medical or billing record is incorrect, you can request a change, or amendment, to your record,” the government says in the patient-education fact sheet Your Medical Records on HHS.gov. “The health care provider...

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