tci Part B Insider - 2010 Issue 30

Reader Question: Set Up A Benefits Eligibility Verification Plan

The best time to confirm a patient's eligibility is before she walks into your practice.Question: I've heard that verifying a patient's benefits before our doctors even see the patient can help cut down on our denials and reduce our need for aggressive collection efforts. When should we verify the benefits?Answer: Verify as soon as possible. You really have four options for when your practice will perform the eligibility check:before the patient comes inat check-inwhile the patient is with the physicianafter the appointment.Best bet: In an ideal world, verification should happen before the patient is treated. You...

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