tci Part B Insider - 2005 Issue 35

REIMBURSEMENT: Watch Out For Claims-Eating Computer Glitches

System snags cause improper denials, delays If you’ve been losing reimbursement to computer hiccups at your carrier, you’re not alone. The Part B carriers have been moving over to new software, known as the Multi-Carrier System (MCS), and the transition has created billing nightmares. If you’ve received some mysterious denials or delayed claims, you could be suffering from MCS-related gremlins. While some carriers moved to the MCS a year or two ago, others, such as Blue Cross and Blue Shield of Kansas, just transitioned on Sept. 6. Even carriers that have been running the MCS for...

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