Evaluation and Management (May 2000)

May 2000 page 11-end Coding Consultation Evaluation and Management, 99371-99373 (Q&A) Question Is there a code I can use to report a phone conversation between a physician and a patient, if no other services are provided on that date (doctor does not provide face-to-face service for the patient)? AMA Comment The 99371-99373 codes are intended to identify telephone calls from physicians to patients, or other health professionals, when no other E/M service is provided on the same date. Therefore, if the physician discusses information over the phone with a patient, and no face-to-face service is provided for the...

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Note:  The following article synopsis was NOT provided by the AMA. It was created by Find-A-Code/innoviHealth.

Article Overview

This article addresses a coding question in evaluation and management, focusing on telephone contact when no other same-day service is provided. It is written for coding professionals and others who need to understand the scope of the CPT guidance discussed and the related mention of payer-specific payment policies.

Why This Topic Matters

It helps readers determine whether the article is relevant to telephone-related E/M coding questions and payer policy awareness without requiring access to the full premium text.

Article Sections

  1. Coding Consultation

    A Q&A format discussion of an evaluation and management coding topic involving telephone-based patient contact and related payer policy considerations.

What You Will Learn

  • The article’s subject area within evaluation and management coding
  • How the Q&A is framed around telephone contact reporting
  • Why payer-specific policy may be relevant to the topic
  • Which CPT code series is discussed in connection with the question

Who Should Read This

  • Medical coders
  • Coding auditors
  • Revenue cycle staff
  • Physician practice staff
  • Compliance staff

Codes Discussed

Code Ranges Discussed


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