CPT Knowledgebase - Sep 9, 2021

The article Coding Brief: Prolonged Services Without Direct Patient Contact (p 13) of the January 2019 issue of CPT Assistant stated that [c]odes 99358 and 99359 may be used for physician or other QHP communication with the family that extends beyond the E/M service rendered on a given date. In a clinical scenario, a physician or other QHP initiates a telephone discussion with a patient on a different date than a E/M-related service. May code 99358 be reported when a physician or other QHP spends at least 30 minutes communicating on the telephone with a patient when a related E/M service has not occurred on the same day?

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