BC Advantage - 2020 Issue 3
2021 E/M Changes: Documentation Change or a Scoring Change
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Article Overview
This article explains the 2021 office E/M changes in broad terms and frames them as changes to scoring rather than to the underlying purpose of documentation. It is aimed at coding professionals, auditors, and provider educators who need to understand the general scope of the updated guidance, the role of medical necessity, and how organizations may prepare for the transition.
Why This Topic Matters
It helps readers understand whether the article is relevant to E/M documentation review, provider training, and audit preparation during the transition to the 2021 office E/M framework.
Article Sections
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Overview of the 2021 E/M changes
Introduces the article’s main theme and summarizes the broad areas of change discussed for office E/M services.
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Purpose of documentation and the 1995/1997 guidelines
Reviews longstanding documentation concepts from earlier guidance and compares them with the 2021 transition.
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Five purposes of documentation and their 2021 impact
Walks through the classic documentation purposes and discusses their general relationship to the 2021 updates.
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The changing value of documentation
Discusses how documentation expectations, payer emphasis, and provider attitudes have evolved over time.
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Medical necessity and the role of EMR
Addresses the relationship between medical necessity, electronic documentation workflows, and audit focus.
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Preparation and training
Outlines a phased training and review approach for organizations preparing for the new E/M framework.
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Step-by-step implementation guide
Provides a multi-step preparation plan covering education, shadowing, record review, feedback, and ongoing monitoring.
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Conclusion and resources
Closes with implementation timing reminders and references to supporting resources from the author’s organization.
What You Will Learn
- How the article characterizes the 2021 office E/M changes at a high level
- How the article distinguishes documentation purpose from scoring changes
- What broad documentation and audit themes are emphasized for providers and coders
- How the article suggests organizations approach training and transition planning
- What general role medical necessity plays in the article’s discussion of E/M review
Who Should Read This
- Medical coders
- Coding auditors
- Compliance staff
- Provider educators
- Physician and nonphysician provider staff
- Revenue cycle and documentation review teams
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