BC Advantage - 2008 Issue 11
Credential first - Knowing your fee schedule comes last
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Article Overview
This article explains the credentialing and contracting workflow for physicians and practices, with separate discussion of commercial plans and Medicare-related enrollment. It is aimed at providers and practice staff who need a general understanding of what information is gathered, how carriers access it, and why contract review and fee schedule access happen after credentialing. The article also covers broad considerations such as paperwork readiness, database registration, carrier follow-up, and timing differences between private plans and government programs.
Why This Topic Matters
Credentialing can affect whether a practice can join a network, how long enrollment takes, and when a provider can begin billing. Understanding the general process helps practices prepare documents, track applications, and evaluate contracts once payer-specific information is available.
Article Sections
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Getting Started-Commercial Plans
Introduces the commercial credentialing workflow and the role of a national credentialing database used by many carriers. Covers registration, record access, attestation, and keeping supporting documents organized.
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Important tip-
Explains an additional step involved when updating database information and the need to confirm that changes are communicated properly. Emphasizes maintaining current records for carriers that access the system.
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The next step is a piece of cake
Describes the carrier contact phase after database registration and before contracting is finalized. Notes that carriers may request additional forms before moving forward.
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Why does it take so long?
Discusses general reasons credentialing timelines may vary, including specialty, location, and carrier demand. Also addresses the review process that can delay acceptance decisions.
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Now the ball is in your court -
Covers the general contract review stage after acceptance and the types of issues a provider may review before deciding whether to proceed. Focuses on broad contract considerations rather than specific coding details.
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Don't forget the fee schedule
Explains that fee schedule review comes after the contract is available and may require requesting payer-specific information. Highlights the importance of having relevant reimbursement information before making a decision.
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Be informed
Summarizes the need to compare available information before choosing whether to participate with a payer. Frames the decision as part of practice planning and financial evaluation.
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Medicare Contracting/Credentialing
Introduces the Medicare enrollment process and contrasts government plan requirements with commercial plan procedures. Mentions related coverage considerations and Medicare-specific forms and communication channels.
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Important Tip-
Provides a general reminder about related Medicare program participation and how claims handling can be affected. Focuses on enrollment coordination rather than detailed policy analysis.
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Important tip
Describes Medicare application processing and follow-up expectations, including the need to stay in contact and monitor application status. Also notes when providers may begin seeing patients versus submitting claims.
What You Will Learn
- How commercial credentialing generally works before contracting
- What types of documents are commonly gathered for enrollment files
- How a national credentialing database is used by carriers
- How contract review fits into the overall payer enrollment process
- How Medicare credentialing differs from commercial plan credentialing
- What kinds of follow-up and timing issues can occur during enrollment
Who Should Read This
- Physicians
- Practice administrators
- Billing staff
- Credentialing staff
- Dermatology practices
- Medical office managers
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