BC Advantage - 2006 Issue 3

Pathway to success

DOES your office experience a rejection rate in insurance denials that's higher than you'd like it to be? Does your front-desk and billing staff know the type of information that's important to obtain when registering a patient? Do they know WHY the information they're collecting is important?We have found, that the first step in decreased denials is employee understanding! If the employees that are registering your patients - or processing your claims - don't know the significance of the information they are processing, chances of errors increase dramatically.Paying attention to detail is crucial to effectively processing "clean...

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