BC Advantage - 2015 Issue 8
3 Productivity Drains on Modern Medical Practice Management
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Article Overview
This article discusses three broad productivity drains in modern medical practice management: paper-based records, unreliable office technology, and manual payment posting/bookkeeping. It is aimed at practice managers, physicians, and billing or administrative staff evaluating ways to improve workflow, reporting, and office efficiency through EHR and practice management tools.
Why This Topic Matters
These operational issues can slow patient flow, increase staff workload, and make routine administrative tasks harder to complete consistently. The article is relevant to readers assessing technology upgrades for practice operations and billing efficiency.
Article Sections
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Introduction
An overview of common practice-management problems that can interfere with productivity and office flow. The section frames technology as a way to reduce recurring administrative burdens.
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1. Paper Charts
A discussion of paper-based recordkeeping as a source of manual work and limited reporting capability. The section contrasts traditional chart handling with electronic workflow tools.
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2. Unreliable Technology
A look at office systems that frequently fail or become unavailable and the effect that has on scheduling, charges, and patient payments. The section emphasizes operational disruption and staff frustration.
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3. Manual Payment Posting / Book Keeping
A discussion of payment processing and bookkeeping tasks that can consume significant staff time when handled manually. The section focuses on administrative efficiency in practices that manage payer and patient payments.
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Conclusion
A brief wrap-up encouraging the use of basic EHR and practice management tools as a starting point for improving common office workflows. The section also references low-cost technology options and vendor messaging.
What You Will Learn
- How paper-based workflows can affect practice productivity
- Why unreliable office software can disrupt administrative tasks
- How manual payment posting and bookkeeping can burden staff
- What types of technology upgrades are presented as workflow improvements
Who Should Read This
- Practice managers
- Physicians
- Medical office staff
- Billing staff
- Administrative staff
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