Terminating the Patient-Provider Relationship

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Note:  The following article synopsis was NOT provided by BC Advantage. It was created by Find-A-Code/innoviHealth.

Article Overview

This practice-management article explains the general circumstances that may lead a provider to end a patient relationship and the safeguards that should be considered before doing so. It is aimed at clinicians, practice managers, and coding/billing professionals who need a high-level understanding of patient dismissal, documentation, communication, insurer notification, and related compliance concerns. The discussion is framed around common office situations, exceptions where termination may not be appropriate, and the general types of steps practices are expected to take.

Why This Topic Matters

Improper termination of care can create legal, regulatory, and patient-safety risk. The article helps readers understand the operational and documentation issues that can arise when a practice decides to end the relationship.

What You Will Learn

  • Why terminating a patient-provider relationship can become a compliance and liability issue
  • Common office situations that may lead to consideration of termination
  • General circumstances where termination may not be appropriate
  • The importance of documentation, communication, and follow-through before ending care
  • Broad steps a practice may take when a relationship is being ended

Who Should Read This

  • Physicians
  • Practice managers
  • Medical coders
  • Medical billers
  • Compliance staff
  • Clinic administrators

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