BC Advantage - 2019 Issue 3
Understanding Telemedicine
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Article Overview
This article explains the main compliance issues that can arise when healthcare services are delivered through telemedicine and telehealth. It is aimed at providers, practice managers, and healthcare counsel who want a high-level understanding of the legal and operational factors that affect remote care. The discussion covers professional standards, licensure, privacy and security, medical record expectations, and general reimbursement considerations, including state-level and federal compliance themes.
Why This Topic Matters
Telemedicine can expand access to care, but it also introduces legal and operational risks that can affect licensing, privacy, documentation, malpractice exposure, and payment. Understanding the broad compliance landscape helps practices evaluate risk before implementing or expanding remote-service workflows.
Article Sections
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Standard of Care/Liability
Discusses general professional responsibility issues that arise when care is delivered remotely and the importance of maintaining appropriate provider identity and follow-up obligations.
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Licensure
Addresses jurisdiction and licensing considerations tied to where the patient is located and the need to confirm authority to provide services across state lines.
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HIPAA
Covers privacy and security concerns related to electronic transmission of protected health information and technology used in remote care.
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Record Keeping
Reviews the need for an accurate medical record in telemedicine encounters and the importance of documenting the relevant elements of the interaction.
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Reimbursement
Summarizes general billing and payment issues tied to remote services, including Medicare-related considerations and state insurance parity themes.
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Conclusion
Provides a high-level wrap-up emphasizing risk assessment and policy planning before implementing telemedicine services.
What You Will Learn
- The major legal and compliance areas that affect telemedicine programs
- How remote care can raise licensure, privacy, documentation, and reimbursement issues
- Why practices should evaluate telemedicine workflows before expanding services
- The general types of safeguards and policies associated with telehealth compliance
Who Should Read This
- Healthcare providers
- Medical practice managers
- Healthcare attorneys
- Compliance professionals
- Billing and reimbursement staff
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