A 6-step guide to see where your practice is leaking the most money

Why This Topic Matters

Revenue leakage can affect practices of any size, and the article outlines general ways to locate and measure it so leaders can prioritize corrective action and improve collections.

Article Sections

1. Revenue leak categories

   Introduces the major sources of recoverable revenue and groups them into broad operational categories. It frames the types of issues the article will address without going into code-level detail.

2. A six-step review process

   Outlines the overall workflow for investigating where money is being lost. The section describes the broad areas of analysis covered in the article.

3. Claims that do not receive a response

   Discusses reviewing unpaid claims that may not have been denied or acknowledged. It emphasizes tracking patterns and timing-related concerns.

4. Fee schedules and payment discrepancies

   Covers comparing expected payment information with what was actually posted. The section also notes the importance of keeping payer data current.

5. Analyzing reports and payment categories

   Explains using practice management reports to compare payment data and separate claims into broader groups for analysis. It focuses on identifying where differences are occurring.

6. Reviewing high-volume services and outsourcing analysis

   Describes examining common services for error patterns and considering additional help when the review workload is extensive. It emphasizes prioritizing the most impactful areas of loss.