decisionhealth Newsletters, Part B News - 2013 Issue 7 (July)
Advance preview -- 5 tips for getting vendors’ ICD-10 timelines for software changes
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Article Overview
This article discusses how medical practices can obtain clearer ICD-10 software-change timelines from vendors, clearinghouses, and health plans. It is aimed at practice administrators, billing staff, and other healthcare operations professionals who need to coordinate software readiness, staff training, testing, and implementation planning around the ICD-10 transition. The piece focuses on general vendor-management strategies, timing concerns, and preparation issues related to practice management systems and electronic health records.
Why This Topic Matters
Vendor readiness directly affects a practice’s ability to prepare for an ICD-10 transition. Understanding how to obtain schedule information and push for timely responses can help organizations plan training, testing, and operational continuity.
Article Sections
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Advance preview -- ICD-10
Introduces the article’s focus on ICD-10 readiness and the importance of timely communication between practices and vendors. It frames the preparation concerns raised by industry experts and survey findings.
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2 tips to ask for ICD-10 software timelines
Discusses general approaches for requesting vendor timelines and documentation in writing. It covers the kinds of schedule-related questions practices may want to raise about software readiness and related planning.
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3 tips to get responses from vendors
Explains broader methods for encouraging vendor follow-through and communication. The section addresses operational pressure points such as training, implementation planning, and customer outreach.
What You Will Learn
- How the article frames vendor communication as part of ICD-10 preparation
- What kinds of timeline and readiness topics practices may want to ask vendors about
- How the article suggests practices can encourage more timely vendor responses
- Why software readiness matters for training and operational planning during an ICD-10 transition
Who Should Read This
- Medical practice administrators
- Billing and coding staff
- Healthcare operations managers
- Practice management system users
- Electronic health record users
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