decisionhealth Newsletters, Part B News - 2015 Issue 10 (October)
A bad ICD-10 day one: ‘Several people were in tears'
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Article Overview
This article describes how one medical office experienced a difficult first day after the ICD-10 transition, with workflow disruptions affecting billing, electronic records, consult coding, and surgery referrals. It is relevant to medical coders, practice managers, and specialty offices that needed to adapt systems and processes during the ICD-10 rollout.
Why This Topic Matters
It highlights the real-world administrative impact of a major coding transition on practice operations and scheduling, especially for specialty practices handling complex consults and surgery referrals.
What You Will Learn
- How an ICD-10 rollout can affect daily practice operations
- Why billing and electronic record systems can create workflow problems during a code transition
- How specialty practices may face added friction when referrals arrive in a different coding system
- What kinds of operational changes offices may make after a difficult transition day
Who Should Read This
- Medical coders
- Practice managers
- Billing staff
- Physician office administrators
- Thoracic surgery practices
- Cardiothoracic surgery practices
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