Check contracts to correctly bill HDHP patients who haven’t met deductibles

Article Overview

This revenue cycle management article discusses how practices can use payer contracts to determine what to bill patients with high-deductible health plans, when deductibles may need to be collected, and how contract terms affect patient payment timing. It is aimed at billing staff, practice managers, and revenue cycle professionals who handle contracted rates, patient responsibility, and payer communications. The article also covers operational approaches such as obtaining rate information in advance, communicating payment expectations to patients, and evaluating whether a contract should be maintained if a payer will not provide needed information.