CPT 2014: Poll payers to check coverage of new telephone consult codes in 2014

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Note:  The following article synopsis was NOT provided by HCPro. It was created by Find-A-Code/innoviHealth.

Article Overview

This article explains the 2014 introduction of new CPT interprofessional telephone/internet consultation services and discusses how practices may assess whether the services are worth reporting. It is aimed at physicians, coders, and billing staff who need to understand the general reporting framework, payer coverage concerns, and the operational considerations tied to these services.

Why This Topic Matters

The article helps readers evaluate whether a new consultation service category may be relevant to their practice workflow and reimbursement strategy. It also highlights why payer policy review and staff education matter when new CPT services are added.

Article Sections

  1. Introduction and reporting considerations

    Introduces the new consultation service category and frames the article around coverage questions and practice-level reporting considerations.

  2. New CPT interprofessional telephone/internet consultations

    Summarizes the new family of interprofessional consultation services added to CPT 2014 and describes the general purpose of the services.

  3. Coverage and billing concerns

    Discusses payer coverage uncertainty and the broader reimbursement context for non-face-to-face consultation services.

  4. CPT reporting guidance and service limits

    Outlines the general CPT framework for reporting these services, including timing, frequency, and related service limitations.

What You Will Learn

  • What types of consultation services were newly added to CPT 2014
  • Why payer coverage review is important before reporting the services
  • What general reporting considerations are associated with interprofessional consultation services
  • What kinds of limitations CPT places on frequency and timing for these services

Who Should Read This

  • Physicians
  • Medical coders
  • Billing staff
  • Practice managers
  • Revenue cycle professionals

Codes Discussed

Code Ranges Discussed


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