decisionhealth Newsletters, Part B News - 2001 Issue 3 (March)
Cross-training staff helps slash denial rate by 75%
Subscribe or sign in to view the full article.
Article Overview
This article describes how a multi-specialty practice improved its claims management by cross-training staff, combining coding and billing functions, and organizing reimbursement work around specialty-based teams. It is relevant to practice managers, billers, coders, auditors, and revenue cycle staff who want to understand operational approaches to denial reduction, communication, and internal quality control in a physician office setting.
Why This Topic Matters
Denials affect cash flow, staff workload, and patient billing. The article offers a real-world example of how workflow redesign, staff cross-training, and ongoing audit review can support more consistent claims processing and better coordination with physicians and carriers.
What You Will Learn
- How a medical practice reorganized coding and billing responsibilities
- How cross-training can support denial reduction efforts
- How specialty-based billing teams can improve communication with physicians
- How internal audit and denial trend review can be structured in a practice
- How monthly review of carrier information can support revenue cycle oversight
Who Should Read This
- Practice managers
- Medical coders
- Medical billers
- Revenue cycle staff
- Compliance and auditing staff
- Physician office administrators
Subscribe or sign in to view the full article.
Quick, Current, Complete - www.findacode.com