DME Model Compliance Plan / Risk Areas / Cover letters

Article Overview

This article explains a compliance risk area for durable medical equipment suppliers: how cover letters are used when communicating with treating physicians or other authorized persons. It summarizes the general concerns about whether such letters can affect documentation, along with the responsibilities of the physician or authorized signer in completing medical necessity paperwork. The piece is intended for DME suppliers, billing and compliance staff, and other healthcare professionals who work with certification documentation and supplier-physician communications.