decisionhealth Newsletters, Coder Pink Sheets - 2003 Issue 12 (December)
Don't lose money on no-shows
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Article Overview
This article explains how medical practices may address missed appointments and no-shows from a billing and compliance standpoint. It focuses on payer-specific considerations, including private insurance, Medicaid, and Medicare, as well as the importance of advance notice, contract review, and internal practice policy. The content is relevant to practice managers, coders, and compliance staff who handle patient financial policies and appointment enforcement.
Why This Topic Matters
No-shows can create lost time and lost revenue, but charging for them varies by payer and requires careful policy and contract review. The article helps readers understand the general compliance and administrative issues involved before adopting a no-show billing policy.
What You Will Learn
- How missed appointments can affect practice operations and revenue
- Why payer type matters when considering no-show billing policies
- Why advance patient notification and contract review are important
- How practices may use internal policies to reduce repeated no-shows
- What administrative precautions are mentioned when discharging patients after repeated missed visits
Who Should Read This
- Practice managers
- Medical coders
- Compliance staff
- Physicians
- Billing staff
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