DecisionHealth, DecisionHealth - 2015 Issue 10 (October)

Early training may require a refresher course to keep ICD-10 coding on track

Your practice was on top of ICD-10 from day one, you started training well in advance and then the delays began. That’s what happened to Pollux Systems Inc., a health care revenue cycle management company in Evansville, Ind., says Elizabeth Reger, vice president of operations.  
 
Pollux started training two years ago. The company purchased training, which included module training. After the first delay, everyone reviewed the webinars again, Reger explains. Finally, in June, coders started dual-coding.
 
If your organization started early training, you might need a refresher course. Check with your payers and Medicare administrative contractors, look for targeted training from webinars and review information in newsletters such as Part B News’ sibling publications, the specialty coders’ pink sheets.
 
Your vendors also may be able to help. When Canadian Valley Family Care of Yukon, Okla., was preparing for the transition, a trainer from the practice’s electronic medical records vendor came in to help, says Office Manager Teresa Kilpatrick, who adds that another certified trainer also provided training.

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