Understanding E/M: 10 ways to kick-start your E/M 2021 prep and ensure a smooth switch

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Note:  The following article synopsis was NOT provided by HCPro. It was created by Find-A-Code/innoviHealth.

Article Overview

This article is a preparation guide for practices that bill office and other outpatient E/M services and need to adjust to the 2021 CPT revisions. It outlines broad transition tasks such as internal planning, documentation review, training, time tracking, system updates, and payer coordination, while also pointing readers to AMA resources and related documentation guideline materials. The article is aimed at coders, billers, clinicians, and practice administrators who need to understand what areas may be affected before the changes take effect.

Why This Topic Matters

The 2021 E/M revision affects documentation habits, coding workflows, and practice operations across multiple staff roles. Reading the full article can help organizations identify readiness gaps and plan a smoother transition before implementation.

Article Sections

  1. Introduction

    Introduces the upcoming office and other outpatient E/M revisions and frames the article as a checklist of preparation steps for practices.

  2. 10 things practices should do now

    Presents a practical sequence of transition activities for practices preparing for the revised E/M framework. The section focuses on planning, documentation review, staff readiness, workflow adjustments, and payer communication.

  3. Resources

    Lists supporting AMA and documentation guideline resources related to the E/M revision topic.

What You Will Learn

  • How the article organizes preparation tasks for the 2021 E/M transition
  • What broad operational areas practices should review before the new E/M approach goes live
  • Which types of supporting resources are referenced for further study
  • Why documentation, time tracking, and payer coordination are part of E/M readiness planning

Who Should Read This

  • Medical coders
  • Billers
  • Physicians and other clinicians
  • Practice managers
  • Compliance and documentation staff

Codes Discussed

Code Ranges Discussed


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