DecisionHealth, DecisionHealth - 2021 Issue 9 (September)

Make sure practitioners get credit for requesting a virtual consult

Question: We are a busy family practice group and the physicians and nurse practitioners often contact specialists in our health system for treatment advice for some of our more complex patients. We know this is good patient care, but gathering records and talking to the specialists often takes a lot of time. When the practitioner sends a request on the same day as an office visit, we code the visit based on time and include that work. The problem comes when the request goes out on a different day. Is there a way to get credit for those requests?

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