As new rule looms, get ready to meet patient PHI email requests and avoid breaches

Subscribe or sign in to view the full article.

Note:  The following article synopsis was NOT provided by HCPro. It was created by Find-A-Code/innoviHealth.

Article Overview

This article addresses how HIPAA privacy and security requirements apply when patients ask for protected health information to be sent electronically, especially by email, during the COVID-19 era. It also discusses the impact of a new ONC information-blocking rule, related federal enforcement discretion around online scheduling for vaccination, and practical compliance concerns for avoiding reportable breaches. It is aimed at health care providers, compliance staff, and administrators who handle patient access requests and electronic communications.

Why This Topic Matters

Patient-directed electronic delivery of protected health information can create privacy, security, and breach-reporting risks if handled incorrectly. The article helps readers understand the broader federal framework affecting emailed patient records and why careful documentation and secure transmission practices matter.

Article Sections

  1. HIPAA and COVID-19 enforcement context

    Overview of the federal pandemic-era HIPAA environment and the continuing obligation to protect patient information in electronic communications.

  2. ONC information-blocking rule and patient access

    Discussion of the upcoming ONC rule and how it relates to patient requests for electronic access and delivery of health information.

  3. Get it on paper

    General guidance on documenting patient authorization and related administrative safeguards before sending health information electronically.

  4. Suppose they want it airdropped?

    Discussion of patient preferences for delivery methods, the role of consent, and the use of alternative secure communication options.

  5. How to handle if it goes wrong

    General discussion of what may happen if electronic delivery is misdirected and how breach assessment and reporting considerations arise.

What You Will Learn

  • How HIPAA privacy and security rules continue to apply to electronic patient communications
  • How patient access requests intersect with the ONC information-blocking rule
  • Why documentation and authorization are important when sending protected health information electronically
  • What broad issues arise when a patient prefers a less secure delivery method
  • How misdirected electronic communications can raise breach-related concerns

Who Should Read This

  • Health care providers
  • Compliance professionals
  • Practice managers
  • Health information staff
  • Telehealth administrators

Subscribe or sign in to view the full article.

Official DecisionHealth® Newsletter Archives includes:

  • Includes over 25,000 articles from:
    • Coder Pink Sheets
    • Part B News
    • Answer Books newsletters
  • Current newsletters added each quarter
  • Timely news and guidance vital for your practice
  • Fully searchable through Find-A-Code's Comprehensive Search
  • Codes mentioned in articles are linked to the Find-A-Code Code Information pages
  • Code Information pages link back to related articles
  • Save yourself tons of research time, find everything in one place!
Access to this feature is available in the following products:
  • DecisionHealth Coding, Billing and Compliance Library

Related Articles

Articles are listed in order of calculated relevance.

demo
request yours today
subscribe
start today
newsletter
free subscription

Thank you for choosing Find-A-Code, please Sign In to remove ads.

Aimee- AI -powered coding assistant - Try it now for Free Would you like Aimee - AI
to help you with this?