decisionhealth Newsletters, Part B News - 2019 Issue 9 (September)
No, it’s not $6.50: Charge for patient records based on facts, what’s reasonable
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Article Overview
This article is for healthcare providers, office managers, compliance staff, and billing/coding professionals who handle patient record requests. It reviews how federal privacy requirements, court decisions, and state laws affect what may be charged for copies of medical records, and it highlights related authorization and access considerations for different request scenarios.
Why This Topic Matters
Record-release fees can create compliance risk if a practice relies on an unsupported flat charge or ignores state-specific limits. Understanding the general legal framework helps practices set fees and processes that are more defensible and consistent with patient access obligations.
Article Sections
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Question and response on the $6.50 fee
Introduces the fee question and summarizes the general federal privacy context discussed in the article.
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HHS FAQ, court treatment, and fee reasonableness
Reviews the federal FAQ update, a court decision referenced in the article, and the broader concept of reasonable charges for copies of records.
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State law considerations and record-access situations
Addresses how state requirements may affect charging practices and discusses different request scenarios involving non-patient requesters and special release situations.
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Authorization and portal considerations
Mentions authorization requirements, patient portal access, and related operational considerations for releasing information.
What You Will Learn
- How the article frames federal privacy fee guidance for patient record copies
- Why state law can affect what a practice may charge
- What general factors influence whether a records fee is considered reasonable
- How authorization and portal access fit into records-release workflows
- Which types of request scenarios may require additional attention
Who Should Read This
- Physician practices
- Hospital compliance staff
- Medical office managers
- Billing and reimbursement professionals
- Health information management staff
- Healthcare attorneys
- Coding and documentation professionals
Codes Discussed
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